XBITMining

Last updated: October 13, 2025

Introduction

XBITMining ("we", "us", "our") provides cloud cryptocurrency mining services. This Privacy Policy explains what information we collect, how we use it, and your choices. By using our website or services you agree to the practices described below.

Information We Collect

Account information: name, email address, password, and contact details provided during registration.

Payment information: billing details and transaction records (payments processed via third-party payment processors; we do not store full payment card data).

Wallet addresses: cryptocurrency withdrawal addresses you provide for payouts.

Usage and technical data: IP address, device type, browser, operating system, pages visited, and timestamps for diagnostics and service improvement.

Support communications: messages, emails, and chat transcripts when you contact customer support.

Optional identity verification data: where required by law or our policies, we may collect government ID and verification documents.

How We Use Information

We use collected data to:

Provide, operate, and maintain mining services and process payouts.

Verify accounts, prevent fraud, and comply with legal and regulatory requirements.

Communicate updates, transaction receipts, and support responses.

Improve platform performance, security, and user experience.

Conduct analytics and aggregate reporting (non-identifiable) to monitor service health.

Sharing and Disclosure

We may share information with:

Service providers and partners (hosting, payment processors, analytics) to deliver services—only necessary data is shared under confidentiality agreements.

Legal and regulatory authorities when required by law, subpoena, or to prevent fraud/illegal activity.

In connection with business transactions (merger, acquisition, asset sale) with notice to users.

We do not sell personal data to third parties.

Data Anonymization and Third-Party Processing

We anonymize operational data used for analytics and performance reporting. Where third parties process data (e.g., payment processors, cloud hosts), they do so under contract and are restricted from using data for other purposes.

Security Measures

We implement administrative, technical, and physical safeguards—encryption for data in transit, access controls, monitoring, and regular security assessments—to protect your information. However, no system is fully secure; we cannot guarantee absolute security.

Data Retention

We retain account and transaction data as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Inactive accounts may be retained per our retention schedule for legitimate business purposes.

Your Rights and Choices

Depending on your jurisdiction, you may have rights to: access, correct, delete, or export your personal data; restrict or object to processing; and withdraw consent where applicable. To exercise rights, contact support@xbitmining.com. We will respond in accordance with applicable law.

Minors

Our services are not directed to individuals under 18. We do not knowingly collect personal data from minors; if discovered we will delete such data and terminate the account.

International Transfers

We may transfer and store information across borders to service providers in other countries. We will protect transfers by appropriate safeguards required by law.

Cookies and Tracking Technologies

We use cookies and similar technologies for site functionality, analytics, and improvements. You can manage cookie preferences via your browser settings; disabling some cookies may affect site functionality.

Changes to This Policy

We may update this Privacy Policy; material changes will be posted with a revised "Last updated" date. Continued use after changes constitutes acceptance.

For questions or to exercise privacy rights, contact: support@xbitmining.com